# What a Website Care Plan Covers After Launch

Hosting, updates, backups, monitoring and fixes: what a website or app care plan covers, why it matters, and what happens to a site without one.

Source: https://thepineapple.io/journal/website-care-plan

Care plans · Guide

# What a website care plan covers after launch.

Hosting, updates, backups and fixes: what keeps a site healthy, and what happens without it.

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On this page

- 01 What a care plan covers

- 02 What happens without one

- 03 Apps need care too

- 04 How to choose a plan

- 05 FAQ

Key takeaways

- Launch is the start. Websites and apps need regular updates, backups and monitoring to stay fast and secure.

- A care plan bundles hosting, updates, uptime monitoring, fixes and small improvements into one arrangement.

- Response times are set by your plan, and onboarding takes within 7 days , including sites built by another agency.

A website is not a brochure you print once. Plugins, frameworks, browsers and phone operating systems change every month, and each change is a chance for something to break or become insecure. A care plan is how you make sure someone is watching. We build the sites we look after through our web design and development service.

## What a care plan covers

- Hosting and SSL , set up, renewed and monitored.

- Updates to the CMS, plugins, frameworks and OS dependencies, tested before they go live.

- Daily backups with tested restores.

- Uptime monitoring and alerts , with a direct line to the crew who built it.

- Bug fixes logged and fixed, not forgotten.

- Monthly improvements and SEO health checks : speed tuning, small content changes and a monthly report.

## What happens without one

Nothing, for a while. Then a plugin update breaks a form, a certificate expires and browsers show a warning, or an outdated component gets exploited. Usually the first sign is a customer saying “your website isn’t working”, after you have already lost the enquiries.

Every launch starts with a coffee. Yours is on us.

## Apps need care too

Apple and Google release new OS versions every year and update their store requirements regularly. Apps that are not updated can start to misbehave, and eventually fall behind store requirements. A care plan keeps the app current and submits updates for you.

> “The best support ticket is the one you never have to send.” The Pineapple · care plans team

## How to choose a plan

- List what you have: website, app, store, integrations.

- Decide how fast you need help when something breaks. Response times are set by plan.

- Decide how much improvement you want each month on top of maintenance.

Care plans are quoted to fit what you run. We onboard within 7 days, including sites and apps built by another agency: we audit, move hosting if needed, set up backups and monitoring, and document how everything works.

## Quick answers

The questions we hear most on this topic are answered in the FAQ below.

Written by

An app development and web design studio in Singapore. Since 2021 we have launched 60+ apps, platforms and websites for events, education, retail and growing businesses, and we write about what we learn along the way.

FAQ

## Website care plans FAQ

What does a website maintenance plan include?

Hosting, SSL, CMS and plugin updates, daily backups, uptime monitoring, bug fixes and monthly improvements, with response times set by your plan.

Can you take over a website built by another agency?

Yes. We audit the site, move hosting if needed, set up backups and monitoring, and document how it works. Onboarding is within 7 days.

Do apps need maintenance after launch?

Yes. New iOS and Android versions, store policy changes and security updates mean apps need regular care to keep working and stay listed.

Keep exploring

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### How long does it take to build a website?

### Custom software or off-the-shelf: when to build your own

Contact

## Start your project

Every launch starts with a coffee. Yours is on us.

darren@thepineapple.io · Mon–Fri 10 am–6 pm