# Privacy Policy – How We Protect Your Data How The Pineapple collects, uses and protects personal data under Singapore’s PDPA. Source: https://thepineapple.io/privacy Legal · PDPA # Privacy policy . How we collect, use and protect your personal data. - 01 Who we are - 02 What we collect - 03 How we use it - 04 Consent - 05 Who we share it with - 06 Transfers outside Singapore - 07 Cookies and analytics - 08 How long we keep it - 09 How we protect it - 10 Your rights - 11 Contact our Data Protection Officer - 12 Changes to this policy ## 01 Who we are The Pineapple (UEN 202111469Z) (“The Pineapple”, “we”, “us”) is an app development and web design studio based in Singapore. This policy explains how we collect, use, disclose and protect personal data when you visit thepineapple.io, contact us or work with us, in line with Singapore’s Personal Data Protection Act 2012 (PDPA). ## 02 What we collect We only collect what we need to reply to you and deliver our work: - Contact details you give us: name, email address, phone number and company. - Project information you share in forms, emails or calls, such as what you want to build, budget range and timeline. - Fund Your Build answers : if you use our grant checker, your name, company, email and your answers to its questions (including an optional budget range). We receive them when you ask for your brief, and we use them to prepare our reply and to rate how well your project fits our work. - Newsletter sign-ups : your email address, if you subscribe to our launch notes. - Usage data collected automatically: pages visited, device and browser type, approximate location and referring site, through cookies and analytics tools. Please don’t send us sensitive personal data (such as NRIC numbers or health information) through our forms. ## 03 How we use it - To reply to enquiries and prepare proposals and quotes. - To deliver, support and maintain the projects you engage us for. - To send launch notes and updates you have subscribed to. You can unsubscribe at any time. - To understand how our website is used and improve it. - To meet our legal, accounting and regulatory obligations. ## 04 Consent When you ask for your brief on Fund Your Build, you tick a box to agree that we may use your details and answers to reply to you. We do not add you to a newsletter or send you marketing from it. By submitting a form, emailing us or subscribing, you consent to us collecting and using your personal data for the purposes above. You can withdraw consent at any time by emailing us. If you withdraw consent, we may not be able to continue a project or service that depends on it, and we will tell you if that is the case. ## 05 Who we share it with We do not sell your personal data. We share it only with: - Trusted service providers who help us run our business, such as hosting, email, form, analytics and project-management tools, under confidentiality obligations. - Partner agencies working on your project, only where you have agreed to it. - Authorities, where the law requires us to. ## 06 Transfers outside Singapore Our team works across Singapore, Vietnam and Indonesia, and some of our service providers store data overseas. When personal data is transferred outside Singapore, we take steps to make sure it receives a standard of protection comparable to the PDPA. ## 07 Cookies and analytics We use essential cookies to make the site work, and analytics cookies to understand traffic and improve our pages. You can block or delete cookies in your browser settings; the site will still work, though some features may not. ## 08 How long we keep it We keep personal data only as long as we need it for the purposes above, or as required by law (for example, accounting records). After that, we delete or anonymise it. ## 09 How we protect it We use reasonable security measures, including encrypted connections, access controls and reputable cloud providers, to protect personal data from unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work to keep your data safe. ## 10 Your rights You can ask us to: - tell you what personal data we hold about you and how it has been used; - correct personal data that is wrong or incomplete; - stop using your data for marketing, or withdraw consent. We will respond within 30 days. We may charge a reasonable fee for access requests, and will tell you the amount beforehand. ## 11 Contact our Data Protection Officer For questions, requests or complaints about personal data, contact our Data Protection Officer at darren@thepineapple.io or write to us at 51 Bukit Batok Cres, #07-27 Unity Centre, Singapore 658077. ## 12 Changes to this policy We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated. See also our Terms of service . Questions? Email darren@thepineapple.io .