# Website & App Maintenance Singapore – Care Plans

Website and app maintenance in Singapore: managed hosting, security updates, backups, uptime monitoring and bug fixes. Care plans or full takeover.

Source: https://thepineapple.io/services/care-plans

Services · P-06 · Care plans

# Website & app maintenance in Singapore

Hosting, updates and support long after launch.

Reaching orbit is hard; staying there takes care. Managed hosting, security updates, backups, bug fixes and ongoing improvements, as a care plan for your team or full takeover.

Hosting, updates & support 24/7 uptime monitoring Response times by plan

What's included

## What's included in our maintenance & care plans

Everything it takes to stay online, safe and improving.

- 01 Hosting, security & backups Managed hosting, SSL, security patches and daily backups. Your site or app stays online and safe while you run the business. Managed hosting SSL & patches Daily backups

- 02 Updates & bug fixes Plugin, framework and OS updates, applied and tested before they reach your users. Bugs get fixed, not logged and forgotten. Plugin updates OS & framework Bug fixes

- 03 Uptime monitoring & support Round-the-clock uptime monitoring with alerts, plus a direct line to the crew who built it. Response times are set by your plan. 24/7 monitoring Alerts Direct support

- 04 Monthly improvements & SEO checks Speed tuning, SEO health checks and small improvements every month. Your site gets better after launch, not older. Speed tuning SEO health checks Monthly updates

How we work

## Our maintenance onboarding process

Onboarding within 7 days Monthly reports Care plan or full takeover

- 01 / 04 Audit We review your site or app: hosting, code, plugins, security and speed. Health check Security scan Speed test

- 02 / 04 Onboard We move hosting if needed, set up backups and monitoring, and document how everything runs. Migration Backups Monitoring

- 03 / 04 Monitor Round-the-clock uptime checks, monthly updates and fixes before your users notice. Uptime alerts Updates Bug fixes

- 04 / 04 Improve Monthly speed, SEO and feature improvements, so the product keeps getting better. Speed tuning SEO checks Monthly report

Selected projects

## Websites and apps we maintain

### HallyuCon

Event website kept live through ticket launches and peak traffic for Singapore’s Korean-wave festival.

- Peak traffic

- Uptime

- Updates

### Pivot Physics

Tuition centre website, updated and supported after launch.

- Hosting

- Updates

- Support

### YPI Water

Operations platform with ongoing support and improvements.

- Support

- Improvements

- Monitoring

> Incredibly responsive and always quick to implement changes, even with last-minute requests and tight deadlines. Their turnaround time is impressive.

Chee Yang CEO · The Happitat

FAQ

## Maintenance FAQ

What does a website maintenance plan include?

Hosting, security updates, backups, uptime monitoring, bug fixes and a set amount of change requests each month. Every plan is quoted to fit your product.

Can you take over a website or app built by another agency?

Yes. We work across platforms and frameworks, so we audit what you have and take it from there.

What is full takeover?

We become your tech team: hosting, updates, fixes and improvements all run behind the scenes, so you never have to think about it.

How fast do you respond to issues?

It depends on your care plan: higher tiers get faster response times, and critical issues like a site going down are always handled first.

How much does a care plan cost?

Every care plan is quoted to fit what you run: the size of your site or app, how much monitoring it needs and how many monthly improvements you want. Tell us what needs looking after and we will send a quote.

Pricing and timelines: Websites in Singapore: cost, timeline and who to hire .

Related reading

- What a website care plan covers after launch

- Web design and development

Contact

## Start your care plan

Every launch starts with a coffee. Yours is on us.

darren@thepineapple.io · Mon–Fri 10 am–6 pm