# Terms of Service – Working With The Pineapple Terms for using thepineapple.io and engaging The Pineapple’s app, web and software services in Singapore. Source: https://thepineapple.io/terms Legal · Services & website # Terms of service . The terms that apply when you use our website or work with us. - 01 About these terms - 02 Our services - 03 Quotes and payment - 04 Changes to scope - 05 Your responsibilities - 06 Intellectual property - 07 Third-party services - 08 Warranties and liability - 09 Using this website - 10 Ending a project - 11 Governing law - 12 Contact us ## 01 About these terms These terms apply to your use of thepineapple.io and to the services provided by The Pineapple (UEN 202111469Z) (“The Pineapple”, “we”, “us”). By using the site or engaging our services, you agree to them. Each project is also covered by its own proposal or agreement; if that document says something different, the project agreement takes priority. ## 02 Our services We design, build and maintain apps, websites, software and e-commerce stores, and provide UI/UX design and care plans. The scope, deliverables, timeline and price for each project are set out in a written proposal that you accept before work starts. ## 03 Quotes and payment - Quotes are valid for 30 days unless stated otherwise. - Projects are usually billed in milestones, as set out in your proposal. Care plans are billed on a recurring basis. - Invoices are payable within 14 days unless agreed otherwise. We may pause work on overdue accounts. - Prices are in Singapore dollars and exclude third-party costs such as hosting, domains, app store fees, paid plugins and licences, unless stated. ## 04 Changes to scope Requests outside the agreed scope are welcome. We will confirm the impact on cost and timeline in writing before starting any additional work. ## 05 Your responsibilities To keep a project on track, you agree to provide content, feedback, approvals and access to accounts in good time, and to make sure that any material you give us (text, images, logos, data) is yours to use. Delays in feedback may move the timeline. ## 06 Intellectual property Ownership and licensing of project deliverables are set out in each project agreement. Our pre-existing tools, frameworks and know-how remain ours. Unless you tell us otherwise in writing, we may show completed work in our portfolio. ## 07 Third-party services Projects often rely on third-party platforms such as hosting providers, app stores, payment gateways and plugins. Their own terms apply, and we are not responsible for their availability, pricing or policy changes. ## 08 Warranties and liability We carry out our work with reasonable skill and care. To the extent permitted by law, we do not guarantee that software will be error-free or uninterrupted, and our total liability for any claim is limited to the fees paid for the services giving rise to it. We are not liable for indirect or consequential loss, including loss of profit or data. ## 09 Using this website The content on this site is for general information only and may change without notice. Articles and price ranges in our Journal are guides, not quotes. You may not misuse the site, attempt to break its security or copy its content for commercial use without permission. The Fund Your Build grant checker gives general information based on Enterprise Singapore’s published pages on the date shown in the brief. It is not legal, financial or grant advice, and it does not guarantee that any application will be approved: only Enterprise Singapore decides. The Pineapple is not affiliated with Enterprise Singapore and does not apply for grants on your behalf. Rules, rates and caps change, so confirm them with Enterprise Singapore before you apply. ## 10 Ending a project Either party may end a project with written notice as set out in the project agreement. You pay for work completed up to that date, and we hand over the work paid for. ## 11 Governing law These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute. ## 12 Contact us Questions about these terms? Email darren@thepineapple.io or write to us at 51 Bukit Batok Cres, #07-27 Unity Centre, Singapore 658077. See also our Privacy policy . Questions? Email darren@thepineapple.io .