pivotphysics.com
W-06 · Education · Website
Pivot Physics
Tuition centre website, updated and supported after launch.
- Hosting
- Updates
- Support
Services · P-06 · Care plans
Website & app maintenance in Singapore
Hosting, updates and support long after launch.
Reaching orbit is hard; staying there takes care. Managed hosting, security updates, backups, bug fixes and ongoing improvements, as a care plan for your team or full takeover.
Hosting, updates & support24/7 uptime monitoringResponse times by plan
What's included
What's included in our maintenance & care plans
Everything it takes to stay online, safe and improving.
- 01
Hosting, security & backups
Managed hosting, SSL, security patches and daily backups. Your site or app stays online and safe while you run the business.
- Managed hosting
- SSL & patches
- Daily backups
- 02
Updates & bug fixes
Plugin, framework and OS updates, applied and tested before they reach your users. Bugs get fixed, not logged and forgotten.
- Plugin updates
- OS & framework
- Bug fixes
- 03
Uptime monitoring & support
Round-the-clock uptime monitoring with alerts, plus a direct line to the crew who built it. Response times are set by your plan.
- 24/7 monitoring
- Alerts
- Direct support
- 04
Monthly improvements & SEO checks
Speed tuning, SEO health checks and small improvements every month. Your site gets better after launch, not older.
- Speed tuning
- SEO health checks
- Monthly updates
How we work
Our maintenance onboarding process
Onboarding within 7 days Monthly reports Care plan or full takeover
- 01 / 04
Audit
We review your site or app: hosting, code, plugins, security and speed.
- Health check
- Security scan
- Speed test
- 02 / 04
Onboard
We move hosting if needed, set up backups and monitoring, and document how everything runs.
- Migration
- Backups
- Monitoring
- 03 / 04
Monitor
Round-the-clock uptime checks, monthly updates and fixes before your users notice.
- Uptime alerts
- Updates
- Bug fixes
- 04 / 04
Improve
Monthly speed, SEO and feature improvements, so the product keeps getting better.
- Speed tuning
- SEO checks
- Monthly report
Selected projects
Websites and apps we maintain
hallyucon.sg
W-01 · Events · Website
HallyuCon
Event website kept live through ticket launches and peak traffic for Singapore’s Korean-wave festival.
- Peak traffic
- Uptime
- Updates
Plumbing & maintenance
A-03 · Enterprise · Platform
YPI Water
Operations platform with ongoing support and improvements.
- Support
- Improvements
- Monitoring
Incredibly responsive and always quick to implement changes, even with last-minute requests and tight deadlines. Their turnaround time is impressive.
FAQ
Maintenance FAQ
What does a website maintenance plan include?
Hosting, security updates, backups, uptime monitoring, bug fixes and a set amount of change requests each month. Every plan is quoted to fit your product.
Can you take over a website or app built by another agency?
Yes. We work across platforms and frameworks, so we audit what you have and take it from there.
What is full takeover?
We become your tech team: hosting, updates, fixes and improvements all run behind the scenes, so you never have to think about it.
How fast do you respond to issues?
It depends on your care plan: higher tiers get faster response times, and critical issues like a site going down are always handled first.
How much does a care plan cost?
Every care plan is quoted to fit what you run: the size of your site or app, how much monitoring it needs and how many monthly improvements you want. Tell us what needs looking after and we will send a quote.
Contact
Start your care plan
Every launch starts with a coffee. Yours is on us.
thepineapplesg@gmail.com · Mon–Fri 10 am–6 pm